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FAQ for Exhibition Systems, Portable Display Stands, Bannerstands, Banner Displays, etc.Here are some of the common questions we have received at Abstracta. We hope you find what you are looking for. Apologies if we have missed something, but you can always contact our team of Exhibition and POS Display experts on This email address is being protected from spam bots, you need Javascript enabled to view it , or telephone 0800 389 1466.
Pricing, Payment and ShippingWhy should I buy from Abstracta Display? Our pricing is low, how can you be assured of quality? How do I know which product to buy? What happens once I place an order? How can I be sure of what I’m getting?
When should I order a display? What forms of payment do you accept? MiscellaneousDoes the shipping case have wheels? How do I design my graphics?What format do you accept artwork? How easy are the products to use? Products and setupHow long does it take to set up? Is it easy? How much do your stands weigh? What other products do you offer? What kind of warranty do you offer? Why do you use fabric endcaps? How long will my display last?
Making an ImpactWhat are the most important considerations in planning a trade show booth?
Pricing, Payment and ShippingWhy buy from AbstractaDisplay.co.uk? Because we bring decades of experience in Exhibition, Display, Point of sale (POS), Graphic design, and large format printing. The Abstracta Group been in business for many years and can furnish references upon request. We also know that it is much easier to get repeat business from satisfied clients than it is to sell junk and have to find new ones. Afterall, our motto is to help you to help us.
Our pricing is low, how can you be assured of quality? We sell through the internet without sales people clogging the roads and harming the environment. We also deal in large quantities direct from the manufacturer, or we manuifacture ourselves.
How do I know which product to buy? This can be a tricky question and it depends on a number of factors. We have tried to aid the descision process by rating our products by attributes: Aesthetics, Build quality, Ease of use, Portability, Versatility. You can order the products by these attributes (see image)
We will soon be adding additional software that Abstracta has commissioned to help clients visualise their exhibition stand and display options. Finally, there is no substitute for an experienced human voice. You’ll find one of those at the end of our freephone number 0800 389 1466. Even if you don’t buy anything, we’re happy to lend a hand.
What happens once I place an order? Once everyone is sure that you have the right product for the right time and place, we can look at designing the graphics, if necessary. Even though we have a team of graphic designers eager to get at your brief, we often recommend that you use a designer you have used before. This is because design is a very subjective matter and a good understanding relationship is important. We will liaise directly with your creative agency on the technical aspect, leaving you to concentrate on the aesthetics and message. Don’t worry if you don’t have a designer, you will find our exhibition and display design team are very professional and extremely reasonably priced. See more about artworking, and download templates here… How long does it take? Once we are in receipt of your approved (signed off in industry jargon) artwork, it takes about a week to produce and ship. The design aspect is usually the longest part, and you should leave two weeks minimum for this. If your exhibition stand is less than a month away, it’s time to call us.
Shipping in the UK is next day and is usually around £20. Although orders over £2000 will get free shipping. If you need something special, we have connections with BIFA, and can perform miracles if necessary.
It’s much easier to keep your customers than find new ones. Simple. We won’t sell you something that you don’t want/need/or is badly suited. The Abstracta team will remain in contact throughout the project lifecycle to ensure everything goes off well.
We offer a lifetime guarantee on all Abstractex hardware, and selected banner lines. Unfortunately, with the nature of graphics, we cannot offer more than a 30 day guarantee on graphics. What we can say is we will always try to find a way to keep a customer satisfied.
The quickest ways to order exhibition systems and portable displays are via our telephone number, 0800 389 1466 or by fax, this website and e-mail, This email address is being protected from spam bots, you need Javascript enabled to view it . We understand the 11th hour critical timing of exhibitions and events, so the easier and quicker it is for you, the more time we get, and the more relaxed you feel.
When should I order a display? We suggest that you order well in advance of your next exhibition or event so that the display can be available for effective use at the appropriate time. Don't wait until the last minute! Also, this allows us to build in some redundancy if there is a problem. Don’t be one of the people running around on the morning of the exhibition trying to find a courier outside the exhibition hall- you’ll have enough to concentrate on.
What forms of payment do you accept? We accept Visa, MasterCard, and Maestro (switch) which are great for speedy shipment. Company cheques at time of order will also expedite shipment. Our street address for overnight shipment of orders or cheques is:
AbstractaDisplay.co.uk
Remember, as printing is not a reversible process, we must be in receipt of payment before this is begun. Failure to provide payment can delay the production and delivery of your exhibition stand, banner stands, portable display, or pop-up system.
MiscellaneousDoes the shipping case have wheels? Yes. One person should have no problem transporting the display.
Even though we have a team of graphic designers eager to get at your brief, we often recommend that you use a designer you have used before. This is because design is a very subjective matter and a good understanding relationship is important. We will liaise directly with your creative agency on the technical aspect, leaving you to concentrate on the aesthetics and message. Don’t worry if you don’t have a designer, you will find our exhibition and display design team are very professional and extremely reasonably priced. See more about artworking, and download templates here…
What file formats do you accept for "printer ready" graphics? Quite simply we accept virtually anything. Any Adobe package, Quark, Freehand, Indesign, etc. Just remember that Vector Graphics are much much better. See the Artworking section for more information. Once you have the artwork ready to go, you can email (if the file size is less than 10MB), or FTP at FTP:// {insert ftp or upload page here]
Products and setupHow long does it take to set up? Is it easy? Set up usually takes about 15 minutes if it's your first time. After that it's usually 10 minutes. All of our products come with easy-to-read instructions, and a 24/7 help number should you need further assistance.
How much do your exhibition stands or portable displays weigh? Our 3m pop-up unit only weighs 32kg fully packed and can ship on any airline. Some airlines may charge a fee. All our products list their weight.
What other products do you offer besides pop-up displays? Through the Abstracta group we offer an armada of products: Exhibition stands, Banner stand, portable display systems, folding panel displays, Glass shelving, rubber flooring, furniture. .
What kind of warranty do you offer? All of our Abstractex products have a lifetime warranty; graphic panels have a 30-day warranty.
Why do you use fabric endcaps on the economy pop-up range? The Economy pop-up range uses narrower endcaps (400mm), so consequently you will only have about a third of your endcap graphics showing forward. A good way to reduce spend without compromising the visual impact is to use neutral/or complimentary coloured Velcro compatible fabric endcaps. Abstracta Display will always aim to get you the best value exhibition or display product for your money.
How long will my display last? For many years, if handled properly. The graphics can be easily updated as your products and messages change.
Making an ImpactWhat are the most important considerations in planning an exhibition stand? With so many companies competing for your potential client's attention at an exhibition or high street, it is important for your exhibition stand or in-store display to look attractive and draw attention, clearly showing WHO YOU ARE and WHAT YOU'RE SELLING. Often you have only a few seconds to grab a potential client's attention before they walk on past. Attractive displays and large format graphics help grab the prospects attention! Remember to visit our Tips and Tricks section for more useful advice on getting the most from your Exhibition.
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